Privacy Policy

Tanjung889 (referred to herein as "Tanjung889", "we", "us", or "our") is the operator of the online casino and sports betting platform accessible at tanjung889.cam. We are committed to protecting the privacy and personal data of all individuals who access, register, and use our services (collectively referred to as "Players" or "you").

This Privacy Policy sets out in clear, structured terms: what personal data we collect from you; the legal bases on which we process that data; how and why we use it; with whom we share it; how long we keep it; the security measures we apply; and the rights you hold in relation to your personal data.

By registering an account on the Tanjung889 platform, making a deposit, placing a bet, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, all of which together govern your use of the Tanjung889 platform.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" — Any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact details, financial information, and online identifiers.
• "Processing" — Any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Data Controller" — Tanjung889, the entity that determines the purposes and means of processing personal data collected through the Platform.
• "Data Processor" — Any third-party service provider that processes personal data on Tanjung889's behalf under a binding data processing agreement.
• "Platform" — The Tanjung889 website, mobile interface, and all associated services accessible at tanjung889.cam.
• "KYC" — Know Your Customer: the identity and address verification process required before processing withdrawals and maintaining regulatory compliance.
• "Cookie" — A small data file stored on a user's device by a web browser to retain session information or usage data.
• "Consent" — A freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data for a stated purpose.
• "MYR" or "RM" — Malaysian Ringgit, the official currency of Malaysia as issued by Bank Negara Malaysia.

Tanjung889 collects personal data in connection with the registration, operation, maintenance, and closure of player accounts. The categories of personal data we collect include, but are not limited to, the following:

We do not intentionally collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, or health data, except where such information is voluntarily disclosed in the context of a responsible gambling self-assessment or support request.

Tanjung889 collects personal data through the following channels:

• Direct submission: When you register an account, complete KYC verification, submit a support ticket, or communicate with us via live chat or email, you provide data directly.
• Automated collection: As you navigate the Platform, we automatically collect Technical Data and Usage Data through cookies, server logs, and similar tracking technologies (see Clause 8 — Cookies).
• Payment processors: When you conduct a deposit or withdrawal via FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, or any other integrated payment method, our payment processing partners may share transaction confirmation data with us.
• Third-party verification services: In the course of KYC verification, we may receive identity confirmation data from authorised third-party identity verification providers.
• Referral programme: If another Tanjung889 player refers you through the Refer a Friend programme, we may receive your contact information from the referring player solely for the purpose of account registration.

Tanjung889 processes personal data on one or more of the following legal bases, as applicable to the specific processing activity:

• Contractual necessity: Processing is necessary to perform our contractual obligations to you under the Terms & Conditions, including operating your account, processing deposits and withdrawals, and providing customer support.
• Legal obligation: Processing is necessary to comply with applicable legal requirements, including anti-money laundering (AML) regulations, Know Your Customer (KYC) obligations, and responsible gambling requirements.
• Legitimate interests: Processing is necessary for Tanjung889's legitimate business interests, including fraud detection, platform security, abuse prevention, and service improvement, provided these interests are not overridden by your data protection rights.
• Consent: For certain non-essential data processing activities (such as direct marketing communications), we will seek your explicit consent prior to processing. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6.1 Account Management. We use Identity Data and Contact Data to create and maintain your Tanjung889 account, verify your eligibility (including age verification at 21+), process your registration, and enable you to access all platform features.

6.2 Payment Processing. We use Financial Data to process deposits from and withdrawals to your registered Malaysian payment accounts, including via Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and USDT TRC20. All payment transactions in Malaysian Ringgit (MYR) are processed through our authorised payment partners only.

6.3 KYC and Compliance. We use Identity Data and Financial Data to comply with applicable KYC, AML, and responsible gambling obligations. This includes verifying your identity before processing withdrawals and monitoring account activity for patterns consistent with prohibited conduct.

6.4 Customer Support. We use Communication Data and account information to respond to support requests, resolve disputes, and improve the quality of our customer service operations.

6.5 Security and Fraud Prevention. We use Technical Data, Usage Data, and Financial Data to detect and prevent fraudulent activity, unauthorised account access, multiple-account abuse, bonus exploitation, and other prohibited conduct as defined in our Terms & Conditions.

6.6 Responsible Gambling Monitoring. We use Usage Data to monitor player behaviour for indicators of problem gambling, in fulfilment of our responsible gambling obligations. Where indicators are identified, we may proactively contact you to offer support resources or apply protective account restrictions.

6.7 Service Improvement. We use aggregated, anonymised Technical and Usage Data to analyse platform performance, identify areas for improvement, and develop new features. Aggregated data is not attributable to any individual player.

Tanjung889 does not sell, rent, or trade your personal data. We share personal data with third parties only in the circumstances set out below, and only to the minimum extent necessary for the stated purpose:

• Payment Processors: We share transaction-related Financial Data with our authorised Malaysian payment partners (including FPX, DuitNow, Touch 'n Go eWallet, Boost, and GrabPay) solely to facilitate deposits and withdrawals. These partners are bound by their own regulatory obligations under Bank Negara Malaysia's payment system framework.
• Identity Verification Providers: We share Identity Data with authorised KYC and identity verification service providers for the purpose of account verification and age confirmation. These providers are contractually bound to process data solely on our instructions.
• Technology Service Providers: We share Technical and Usage Data with platform infrastructure and software providers (such as server hosting, game studios, and analytics tools) under binding data processing agreements that restrict use to the provision of contracted services only.
• Legal and Regulatory Authorities: We may be required to disclose personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities where compelled by applicable law, court order, or regulatory instruction.
• Business Successors: In the event of a merger, acquisition, or sale of substantially all assets of Tanjung889, personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

We do not share your personal data with advertising networks, data brokers, or social media platforms for the purpose of third-party behavioural advertising.

8.1 Tanjung889 uses cookies and similar tracking technologies (including web beacons and session tokens) to operate and improve the Platform. Cookies are small data files stored on your device by your web browser.

8.2 We use the following categories of cookies:

• Strictly Necessary Cookies: Required for core platform functionality, including session authentication, login state maintenance, and security. These cookies cannot be disabled without impairing your ability to use the Platform.
• Functional Cookies: Used to remember your preferences, such as language settings, display preferences, and last-used payment method, to provide a more personalised experience.
• Analytical Cookies: Used on an aggregated, anonymised basis to measure platform traffic, identify popular features, and improve platform performance. No individual player is identifiable from analytical data.
• Security Cookies: Used to detect and prevent fraudulent sessions, unusual login patterns, and account takeover attempts.

8.3 You may configure your browser to refuse some or all cookies. Please note that disabling strictly necessary cookies will prevent you from logging in and using the Platform. Functional and analytical cookies may be disabled without impairing core functionality, but may reduce the quality of your experience.

Tanjung889 retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law and regulatory obligations. Our indicative retention periods are as follows:

• Active account data (Identity, Contact, Financial, Usage Data): Retained for the duration of the active account relationship.
• Closed account data: Retained for a minimum of five (5) years following account closure, in compliance with applicable AML, KYC, and financial record-keeping obligations.
• Transaction records: Retained for a minimum of seven (7) years as required under applicable financial regulations.
• Customer support communications: Retained for three (3) years following the resolution of a support request, or for the duration of any ongoing dispute.
• Marketing consent records: Retained for five (5) years from the date of consent, or until withdrawal of consent, whichever is earlier.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our internal data deletion procedures.

Tanjung889 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive personal data fields including identity document numbers and financial account details.
• Role-based access controls limiting employee access to personal data strictly to those with a legitimate business need.
• Regular security audits and penetration testing of platform infrastructure.
• Automated anomaly detection systems to identify and respond to suspicious account activity in real time.
• Incident response procedures for the prompt detection, containment, and reporting of any personal data breach.

Notwithstanding these measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect that your account has been compromised, contact our 24/7 support team immediately.

Subject to applicable law and certain limited exceptions, you hold the following rights in relation to your personal data held by Tanjung889:

To exercise any of the above rights, please contact our support team via live chat or at the support email address listed in Clause 15. We will acknowledge your request within 5 business days and endeavour to fulfil it within 30 calendar days. Requests that are complex or numerous may require up to an additional 60 days, of which we will notify you.

Please note that certain data rights may be subject to legal limitations where the data is required for compliance with regulatory obligations (such as AML and KYC record-keeping) that override individual data rights.

The Tanjung889 Platform is strictly intended for use by adults aged 21 years and above only. We do not knowingly collect personal data from individuals under the age of 21. Age verification is required during the registration process, and further documentary evidence of age (MyKad or passport) is required prior to the processing of any withdrawal.

If Tanjung889 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to close the relevant account, void all associated transactions, and delete the personal data in question without undue delay.

Tanjung889 primarily processes and stores personal data within Malaysia. In certain circumstances, where we engage service providers whose infrastructure is hosted in other jurisdictions (for example, certain technology vendors or game studio partners), your personal data may be transferred to and processed in countries outside Malaysia.

Where such transfers occur, Tanjung889 ensures that appropriate safeguards are in place to protect your personal data, including contractual data transfer clauses with the receiving entity that impose data protection standards equivalent to those applicable under Malaysian law and the Personal Data Protection Act 2010 (PDPA).

We do not transfer your personal data to countries or organisations that we have assessed as providing an inadequate level of data protection without implementing additional safeguards.

Tanjung889 may update or revise this Privacy Policy from time to time to reflect changes in applicable law, our data processing practices, or the features of our Platform. Where material changes are made, we will notify you by displaying a prominent notice on the Platform or by sending an email to your registered address.

The effective date at the top of this page will be updated to reflect the date of the most recent revision. Your continued use of the Platform following notification of an update constitutes your acknowledgement of the revised Privacy Policy. We encourage you to review this page periodically.

If you do not accept the revised Privacy Policy, you must discontinue use of the Platform and may request account closure in accordance with our Terms & Conditions.

For any enquiries relating to this Privacy Policy, to exercise your data rights, or to raise a concern about how Tanjung889 handles your personal data, please contact us through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the Platform. For data-related enquiries, please identify your request as a "Data Subject Request" at the start of the conversation.
• Support Email: [email protected] — please include "Privacy Request" in the subject line.
• Response timeframe: We will acknowledge data-related requests within 2 business days and aim to resolve them within 30 calendar days.

If you are not satisfied with our response to a data privacy complaint, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. In Malaysia, matters relating to the Personal Data Protection Act 2010 (PDPA) may be directed to the Department of Personal Data Protection (Jabatan Perlindungan Data Peribadi — JPDP).